Terms of Service

These Terms of Service constitute a legally binding agreement between you and Margaret-Taribo1 concerning your access to and use of our website and services. By accessing our platform, purchasing our books and media products, or utilizing our expert advisory services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Our services are designed to bridge the gap between organizations and BAME communities through expert advice, exclusive publications, and specialized media content. These terms apply to all users including individual readers, community experts, community advocates, local councils, government staff, members of BAME communities, and global citizens.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. We reserve the right to modify these terms at any time, and continued use of our services following any changes constitutes acceptance of those modifications.

To access certain features of our platform, particularly those related to exclusive products and expert advice consultations, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach. Margaret-Taribo1 cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

Accounts registered by organizations, local councils, or government entities must be created by authorized representatives with appropriate authority to enter into binding agreements on behalf of their organization.

Margaret-Taribo1 offers books, media content, and expert advisory services focused on community and family outreach, with over 20 years of specialized experience serving BAME communities. Our exclusive products include authored works, specialized publications, and educational materials designed to facilitate effective communication and engagement between organizations and diverse communities.

All product descriptions, specifications, and imagery are provided for informational purposes and are believed to be accurate. However, we do not warrant that product descriptions, pricing, or other content is error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Expert advice services are provided based on professional experience and knowledge accumulated over two decades of community work. While we strive to provide valuable and actionable guidance, such advice should be considered informational and does not constitute professional legal, medical, or financial advice unless specifically stated otherwise.

All prices are displayed in the applicable currency and are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. If a product is listed at an incorrect price due to system error, we reserve the right to refuse or cancel orders placed for that product, regardless of whether the order has been confirmed.

Payment is required at the time of purchase using one of our accepted payment methods. By providing payment information, you represent and warrant that you have the legal right to use the payment method and authorize us to charge all fees incurred.

For organizational purchases, institutional pricing, or bulk orders by local councils and government entities, special payment terms may be arranged. Please contact our dedicated service team to discuss customized payment arrangements for large-scale projects or ongoing service agreements.

All content on the Margaret-Taribo1 platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, authored works, and software, is the property of Margaret-Taribo1 or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The compilation of all content on this site is the exclusive property of Margaret-Taribo1. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our website except as specifically permitted in these terms or with our prior written consent.

Purchased digital products and media are licensed, not sold, for your personal or organizational use. You may not resell, redistribute, or commercially exploit any purchased materials. Organizations may use purchased materials for internal training and community engagement purposes within the scope of their official functions.

You agree to use our services only for lawful purposes and in a manner consistent with these Terms of Service. You shall not use our platform in any way that could damage, disable, overburden, or impair our services or interfere with any other party's use and enjoyment of our services.

Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems; using automated systems or software to extract data from our website; impersonating any person or entity; uploading viruses or malicious code; engaging in any form of harassment, hate speech, or discriminatory behavior; or misrepresenting your affiliation with any person or organization.

Given our mission to bridge gaps between organizations and BAME communities, we particularly prohibit any content or behavior that promotes discrimination, racism, or prejudice. Users must conduct themselves in a manner that respects diversity, promotes inclusion, and aligns with our values of community building and cultural understanding.

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. We are committed to protecting your personal data in accordance with applicable data protection laws and regulations.

We collect information necessary to process transactions, provide expert advice services, and improve our offerings. This may include personal identification information, payment details, communication preferences, and information about your organization or community affiliation when relevant to our services.

For government entities and organizational clients, we maintain strict confidentiality standards and implement appropriate security measures to protect sensitive information shared during consultations or service engagements. We will not disclose confidential organizational information to third parties without explicit consent, except as required by law.

Physical products will be shipped to the address you provide during checkout. Shipping times vary depending on your location and the shipping method selected. We make reasonable efforts to ensure timely delivery but are not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

For digital products and media downloads, access will be provided immediately upon payment confirmation. You are responsible for ensuring you have the necessary equipment and internet connection to access digital content. We are not liable for technical issues that prevent you from accessing digital products after successful delivery to your account.

Bulk orders for organizations, local councils, or educational institutions may qualify for special shipping arrangements. Please contact our customer service team to discuss delivery options for large or recurring orders.

We want you to be satisfied with your purchase. Physical books and media products may be returned within 30 days of delivery if they are in original, unused condition. Digital products and downloadable content are generally not eligible for refund once accessed, except in cases of technical defects that prevent usage.

Expert advice consultations and services may be subject to different refund terms depending on the nature and extent of services rendered. If you are unsatisfied with advisory services, please contact us within 7 days to discuss resolution options.

To initiate a return, contact our customer service team with your order number and reason for return. We will provide return instructions and, upon receipt and inspection of returned items, process eligible refunds to the original payment method. Please allow 7-10 business days for refund processing.

Margaret-Taribo1 provides expert advisory services drawing on over 20 years of experience in community and family outreach within BAME communities. These services are intended to support organizations, councils, and government entities in developing effective engagement strategies and inclusive practices.

While our advice is based on extensive professional experience, it is provided for informational and strategic planning purposes. Clients retain full responsibility for implementation decisions and outcomes. Our services do not guarantee specific results or outcomes in community engagement initiatives.

Consultation agreements may be established separately for ongoing advisory relationships with organizations. Such agreements will specify scope of services, deliverables, timelines, and fees. All parties are expected to maintain confidentiality regarding sensitive information shared during consultation engagements.

To the fullest extent permitted by applicable law, Margaret-Taribo1 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your access to or use of or inability to access or use our services.

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid to Margaret-Taribo1 for the specific product or service giving rise to the claim during the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless Margaret-Taribo1, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms of Service or your use of our services.

This indemnification obligation includes claims arising from your misuse of our products or services, violation of any third-party rights, or breach of any representations or warranties made by you under these terms.

Organizations utilizing our services for community engagement initiatives agree to indemnify Margaret-Taribo1 against claims arising from their implementation of strategies or advice, acknowledging that outcomes depend on numerous factors beyond our control.

We encourage users to contact us directly to resolve any disputes or concerns. Most issues can be resolved through good-faith communication with our customer service team. We are committed to finding fair and reasonable solutions that respect all parties' interests.

If informal resolution is not successful, any disputes arising from these Terms of Service or your use of our services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration authority in our jurisdiction, except where prohibited by law.

For government entities and organizational clients, alternative dispute resolution mechanisms may be specified in separate service agreements. Such entities may be subject to different dispute resolution procedures as required by their governing regulations.

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms of Service, is harmful to other users, is harmful to our business interests, or for any other reason at our sole discretion.

You may terminate your account at any time by contacting our customer service team. Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

Termination does not affect any rights or obligations that arose prior to termination, including payment obligations for products or services already provided.

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Margaret-Taribo1 operates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of that jurisdiction.

By using our services, you consent to the jurisdiction and venue of such courts. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For international users and global citizens accessing our services from other jurisdictions, you are responsible for compliance with local laws and regulations regarding online purchases and use of our content.

Margaret-Taribo1 reserves the right to modify or replace these Terms of Service at any time at our sole discretion. We will provide notice of material changes by posting the updated terms on our website and updating the 'Last Updated' date at the top of this page.

Your continued use of our services following the posting of changes constitutes acceptance of those changes. We encourage you to review these terms periodically to stay informed about your rights and obligations.

For organizational clients with ongoing service agreements, material changes affecting contracted services will be communicated directly, and you will have the opportunity to discuss how changes may impact existing arrangements.