Privacy Policy

At Margaret-Taribo1, we are dedicated to protecting the privacy and personal information of our diverse community, including readers, community experts, advocates, local councils, government staff, BAME communities, and global citizens. With over 20 years of experience in community and family outreach, we understand the importance of trust and transparency in bridging the gap between organisations and communities.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase our books and media products, or engage with our expert advice and exclusive services. We are committed to maintaining the highest standards of data protection and privacy in accordance with applicable data protection laws.

We collect information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, request expert advice, or communicate with us. This may include your name, email address, postal address, telephone number, payment information, and professional affiliation.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies to improve your browsing experience and analyze website performance.

For community professionals, local council representatives, and government staff accessing our specialized resources, we may collect additional professional information including your organization name, role, and specific areas of interest to provide tailored expert advice and exclusive products.

We use your personal information to process and fulfill your orders, communicate with you about your purchases, provide customer support, and deliver the expert advice and exclusive products that distinguish our service. Your information enables us to personalize your experience and recommend books and media resources relevant to your interests and professional needs.

We utilize your contact information to send you important updates about your orders, notify you about new releases, exclusive products, and community-focused content that aligns with our mission of bridging gaps between organisations and BAME communities. You may opt out of marketing communications at any time while still receiving essential transactional emails.

For community experts, advocates, and organizational professionals, we use your information to facilitate networking opportunities, provide targeted resources, and deliver specialized content that supports your work in community and family outreach. We analyze aggregated, anonymized data to improve our services, understand community needs, and develop new offerings that serve our diverse audience.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering our products and services. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.

We may share information with shipping carriers and logistics partners to deliver your orders, and with payment processors to complete transactions securely. When working with local councils, government agencies, or community organizations, we may share relevant professional information with your explicit consent to facilitate collaboration and resource sharing.

We reserve the right to disclose your information when required by law, to protect our rights and property, to prevent fraud or security threats, or to comply with legal processes. In the event of a business transfer, merger, or acquisition, your information may be transferred to the acquiring entity, and we will notify you of any such change in ownership.

We implement robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption for secure data transmission, and we maintain strict access controls to limit who can view your information within our organization.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is maintained while your account is active, and order history is retained for record-keeping and customer service purposes. You may request deletion of your information subject to our legal and operational requirements.

While we strive to protect your information using industry-standard security practices, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and contact us immediately if you suspect any unauthorized access to your account.

Our website uses cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our content. Cookies are small text files stored on your device that help us recognize you on return visits and provide personalized features.

We use essential cookies necessary for website functionality, analytics cookies to understand user behavior and improve our services, and marketing cookies to deliver relevant content and advertisements. You can control cookie settings through your browser preferences, though disabling certain cookies may limit your ability to use some website features.

Third-party services we use, such as analytics providers and payment processors, may also place cookies on your device. We recommend reviewing the privacy policies of these third-party services to understand their data collection and use practices.

You have the right to access, update, correct, or delete your personal information at any time by logging into your account or contacting us directly. You may request a copy of the personal information we hold about you, and we will provide this in a structured, commonly used format within a reasonable timeframe.

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or adjusting your account preferences. You may also request that we restrict the processing of your information or object to certain uses of your data, subject to our legitimate business needs and legal obligations.

If you are located in the European Economic Area or other jurisdictions with comprehensive data protection laws, you may have additional rights including the right to data portability and the right to lodge a complaint with your local data protection authority. We are committed to working with you to resolve any privacy concerns fairly and promptly.

Our website and services are intended for adults and young adults engaged in reading, community work, professional development, and organizational collaboration. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

For educational materials, family outreach resources, or community programs involving minors, we work closely with parents, guardians, schools, and community organizations to ensure appropriate consent and data protection measures are in place.

As we serve a global community including international readers, community advocates, and global citizens, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

When transferring data internationally, we use standard contractual clauses, adequacy decisions, and other legally approved mechanisms to ensure your information receives adequate protection regardless of where it is processed.

Our website may contain links to third-party websites, resources, and services that are not operated by Margaret-Taribo1. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.

When accessing expert resources, community networks, or professional platforms through our website, please be aware that these services may have their own privacy policies and data collection practices separate from ours.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new 'Last Updated' date and, where appropriate, by sending you an email notification.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.